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Temporary Closure of Dispensary

The dispensary will be closed on Wednesday 25th May from 10.00 am until 2.00 pm for essential in-house training.

We are sorry for any inconvenience this may cause.

Dr Ralph Rosalie on Sabbatical

Dr Rosalie will be on Sabbatical Leave from Monday 2 May for four weeks, returning on Tuesday 31 May 2016.

The Practice's other GPs will provide treatment for Dr Rosalie's patients during this time.

Meningitis B Vaccination

Parents and guardians of young children will be aware of the current media coverage regarding a petition to Parliament for all children under 11 to be given Men B vaccine.  This has gained impetus following endorsement by Matt Dawson, whose son also contracted meningitis (although it should be noted that this was with a different strain for which there is already a comprehensive vaccination programme).

The nationwide Men B immunisation programme was introduced in September 2015 for those babies who are due to receive their primary immunisations starting at 2 months of age on or after 1 September 2015 (ie: those born on or after 1 July 2015), with a one-off catch up programme for those infants born from 1 May 2015 to 30 June 2015.  When any new immunisation programme is introduced there has to be a cut-off date to determine eligibility, however it is recognised that families with children outside the eligible group will be naturally disappointed.

The Practice GPs cannot administer vaccines on a private basis to patients on the Practice list and it is not appropriate for the Practice to signpost to any private suppliers of these vaccines as these suppliers act outside of the NHS and we cannot therefore assure that they are following the required standards for the safe storage, supply and administration of these medicines.  There is currently a shortage of supply of the Men B vaccine and although this does not affect supply to the national programme it may affect access to private supplies.  

Patient Participation Group (PPG) Survey 2015

The Marlborough Medical Practice Patient Participation Group (PPG) ran a survey to gather feedback from patients of the practice or their carers. We hope this gave people a good opportunity to feedback about what really matters to them about the practice.

We were overwhelmed by the response to our survey, and the number of comments from patients. The PPG has reviewed all of these and has decided to produce two reports. The first to be published is a short report highlighting the main areas and actions that came out of the survey. Copies of this report are available in the practice or can be downloaded here.

The second report is a longer report which looks at the responses in more details and will provide further information on the actions the PPG hope to take. Again, copies of this report are available in the practice or can be downloaded here

Named GP for All Patients

In accordance with the current government and our NHS contract, all patients on our list have been allocated a named accountable GP. This GP is responsible for the co-ordination of all appropriate services that relate to your care.

You are unlikely to see any notable change in the way care is delivered to you by our practice, this process is simply a formalisation of our current process.

We hope that you are able to see this GP when you require an appointment with the practice, however, you will be able to book an appointment with any of our GPs.

If you do not know who your GP is, please ask at your next visit to the practice. 

If you would prefer for your care to be transferred to that of another GP in the practice, we will try to accommodate these requests when they are made in writing to the practice, and where the receiving doctor has the capacity to take more patients onto their list. If you feel you would like to change doctors, please put your request in writing to Amy Lacey, Patient Services Manager.

NHS England - List Maintenance Project 2015

The NHS is carrying out work in Bath, Gloucestershire, Swindon and Wiltshire to make sure the patient details on GP lists are accurate.   Letters are being sent to some patients, but not all.  If you do receive a letter, please either confirm your details or submit any changes.

For more information about this project please visit http://www.sbs.nhs.uk/primary-care-services/sw 

Access All Areas

We are delighted to announce that existing patients can now enjoy access to our wide range of services at the touch of a button. Whether managing your appointments or ordering a repeat prescription, you can now do both without leaving your home.

In addition, if you would like to be able to view a summary of your health records online, simply call into the surgery to request access is set up. 

Further information about patient's access to online services can be found here:Patient Access to Online Services.  

Gold Plus Award from Wiltshire Investors in Carers GP Accreditation Scheme

We are delighted to announce that the Practice has been awarded a Plus award for carers support for the second year running.  This is an award in recognition of our hard work in providing services for our patients who are Carers and to help them in the role they take on when supporting a loved one. 

Further information about this award and the support we can offer to carers is available in the Latest News section and Carers Support section of this website. 

Friends and Family Test (FFT)

We would like your feedback on the care or treatment we give you any time you visit or have contact with the practice. To do this, we would encourage you to complete the Friends and Family Test through this website, or by requesting a form at reception. 

Call Recording

All incoming and outgoing telephone calls are recorded and monitored for patient care and training purposes.

The Marlborough Medical Practice Online

Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

One Click Away

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Cancel Your Appointment

Computer_doctor.png Click here to cancel your appointment online

 

(Site updated 24/05/2016)
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